Opurate Privacy Policy

1. About This Policy

Last updated: October 6, 2026

Opurate LLC (“Opurate,” “we,” “us”) provides done-for-you websites, phone systems, and follow-up automation for home-service contractors. This policy explains how we handle personal information when you visit opurate.com or any other pages we operate (the “Site”), contact us, or become a client.

It doesn’t cover information we handle on behalf of our clients about their own customers. Section 5 explains how that works.

Text messaging: We don’t share your mobile number or text messaging consent with third parties for marketing. See Section 4.

2. Information We Collect

Information you give us

Contact details: your name, phone number, email, business name, and anything you tell us in forms, chats, texts, calls, or emails
Business information (clients): your legal business name, EIN, address, services, service areas, hours, social media profiles, logo, photos, and similar details
Billing information: billing and shipping addresses. Payments are handled by our payment processor, and we don’t store full card numbers.
Testimonials and feedback you send us

Information we collect automatically

Site activity: your device and browser type, IP address, approximate location, the pages you view, the links you click, the site that referred you, and recordings of how you navigate our pages, such as clicks and scrolling
Communication records: call logs, message history, and recordings and transcripts of meetings (see Section 3)
Consent records: when and how you agreed to receive texts or other messages from us, and any opt-outs

Information from other sources

Public sources, such as business listings, websites, Google Business Profiles, review sites, and social media
Data providers and people who refer you to us
Accounts you give us access to, such as your Google Business Profile

3. How We Use Information

We use personal information to:

Set up, provide, and manage our services
Contact you by phone, text, and email about your inquiry, your account, billing, and our services
Process payments and prevent fraud
Register your business for carrier texting and set up your phone services
Understand how people use our Site and improve our Site and services
Create marketing materials, case studies, and statistics about our results
Comply with the law, enforce our Terms of Service, and protect our rights and the safety of others

AI tools

We use AI tools to help provide our services. We use providers and settings that don’t use your information to train their AI models.

Calls and meetings

We may record and transcribe calls and video meetings with you. You’ll be notified when a meeting is being recorded.

We don’t sell personal information. We share it only as follows:

Service providers that help us run our business, such as hosting, communications, payment, analytics, and AI providers. They process it on our behalf to provide their services.
Our team: employees and contractors who help us provide our services
Phone carriers and their registries, to register and deliver texts for a client’s business, including its business name, EIN, and contact details
Google and other platforms, as needed to set up and manage a client’s listings
Marketing: client names, logos, testimonials, and results, as described in our Terms of Service
Legal and safety: when the law requires it, or to protect our rights or someone’s safety
Business transfers: if we’re involved in a merger, acquisition, or sale of assets
With your consent

Text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from all of the sharing described above and won’t be shared with any third parties, except the messaging platforms and carriers that deliver the texts you agreed to receive.

5. Information We Handle for Our Clients

Our clients are businesses. When their customers call, text, use the chat on a client’s website, fill out a form, or respond to a review request, we process that information on our client’s behalf to provide our services.

The client decides how that information is used, and the client’s own privacy policy applies to it. We don’t sell it or use it to market our own services. We may use it in aggregated form to measure and report results. If you’re a customer of one of our clients, contact that business with questions about your information, and we’ll help them respond.

6. Cookies and Analytics

We and our service providers use cookies and similar technologies to run our Site and understand how visitors use it, including recording how visitors navigate our pages. Some features on our Site are provided by service providers and may set their own cookies. You can block or delete cookies in your browser settings, though some features may not work.

We don’t currently use advertising cookies or allow advertising networks to track your activity across other websites.

Do Not Track: Our Site doesn’t respond to browser Do Not Track signals.

7. Retention, Security, and Location

Retention: We keep personal information as long as we need it for the purposes in this policy, including providing our services, keeping business records, resolving disputes, and complying with the law. Our Terms of Service explain what happens to a client’s account data after their services end.

Security: We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure, so we can’t guarantee security. If a breach affects your information, we’ll notify you as the law requires.

Location: We’re based in the United States and serve US businesses. Your information may be processed in the United States and in other countries where our service providers operate.

8. Your Choices

Texts: Reply STOP to any text from us to opt out, or HELP for help. We may send one message confirming your opt-out.
Email: Use the unsubscribe link in our emails, or contact us.
Calls: Ask us not to call you, and we’ll stop.
Access, correction, and deletion: Email contact@opurate.com to ask what information we have about you, or to correct or delete it. We’ll review your request and respond. We may keep some information when we need it for legal, billing, or security reasons, and we’ll keep a record of any opt-out so we can honor it.

9. Children

Our Site and services are for businesses and aren’t directed to children. We don’t knowingly collect personal information from children under 13. If you think we have, contact us and we’ll delete it.

10. Changes to This Policy

We may update this policy and will post the new version with a new “Last updated” date. If we make significant changes, we’ll notify clients by email or text.

11. Contact Us

Opurate LLC
7901 4th St N, STE 300
St. Petersburg, FL 33702
contact@opurate.com
469-399-2918